Support

Get Help With PulseForm

Product and account support — not medical direction

PulseForm support covers your account, the mobile app, and the Web Portal. It is not a source of clinical, emergency, or medical guidance — for that, follow your organization's own protocols and your instructor's direction.

General PulseForm Support

Questions about how PulseForm works, your account, or anything not covered below.

Account Access

Trouble signing in to the PulseForm app, or questions about your account itself.

Web Portal Access

Trouble signing in to the Web Portal, or questions about organization administration and reporting access. Portal access is verified separately from the mobile app — see the Portal's own sign-in for the authoritative answer.

Report a Technical Problem

Something in the app or Portal isn't working as expected. Please include what you were doing and what happened.

Privacy or Account Deletion Questions

For the policies themselves, see the Privacy Policy and Account Deletion pages. For anything not answered there: